A key part of how we work is that we are able to leverage the experience and expertise of our global team to ensure we offer world-class products and services from every country office. Our global experts work closely with our Country Directors, who have a wealth of local knowledge, to ensure that industry best practice can be adapted and made relevant to the specific context within which it is needed. A good example of this is our funeral product in Ghana, which was developed after ascertaining the very high cultural importance of funerals in the country and the appropriate and sensitive ways of handling claims at a difficult time.

The Head Office is also a centre for excellence in research and development and knowledge dissemination. On our resources page you will notice our staff’s contribution to industry publications. Micro Insurance Agency is committed to continuing to publish and share our knowledge to help build the micro insurance industry into an active body of professionals who are delivering the very best insurance products and services to the poor.

Lastly, the Head Office is the point of contact for institutional and network organisations that are looking to partner with us, and takes the lead on establishing new Micro Insurance Agency offices around the world. Please get in touch, if you would like to talk about our products and services, anywhere in the world.